Sunstream Energy Privacy Policy
Last updated: 15th February 2026 Sunstream Energy (“we”, “us”, “our”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection law.
Who We Are Sunstream Energy
Website: sunstreamenergy.ie
For the purposes of data protection legislation, Sunstream Energy is the Data Controller of your personal data.
Personal Data We Collect
We may collect and process the following types of personal data:
- Name
- Email address
- Telephone number
- Address or site location (where relevant to a project or enquiry)
- Business name and role (where applicable)
- Details provided through contact forms, emails, or other correspondence
- Technical data such as IP address, browser type, device information, and website usage data
We only collect personal data that is necessary for legitimate business purposes.
How We Collect Personal Data
Personal data is collected when you:
- Contact us through our website, email, or telephone
- Request a quotation or consultation
- Engage us to provide services
- Use or browse our website (through cookies and similar technologies)
Purpose and Legal Basis for Processing We process personal data only where there is a lawful basis to do so, including:
- Consent – where you have provided clear consent (e.g., submitting a contact form)
- Contractual necessity – to provide services or take steps prior to entering a contract
- Legal obligation – to comply with applicable laws and regulations
- Legitimate interests – to operate and improve our business, provided these interests do not override your rights
How We Use Your Personal Data
We use personal data to:
- Respond to enquiries and communications
- Provide quotations and deliver services
- Manage client relationships and projects
- Improve our website and services
- Comply with legal, regulatory, and accounting requirements
Data Storage and Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure.
Access to personal data is limited to individuals who require it to perform their role.
- Sharing of Personal Data
We do not sell or rent personal data.
We may share personal data with trusted third parties where necessary, including:
- IT and website hosting providers
- Professional advisers (such as accountants or legal advisers)
- Contractors or partners directly involved in delivering services
- Regulatory or legal authorities where required by law
All third parties are required to process personal data securely and in compliance with data protection legislation.
- Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or regulatory obligations.
When personal data is no longer required, it is securely deleted or anonymised.
- Your Data Protection Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Restrict or object to the processing of your data
- Request data portability
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us using the details available on our website.
You also have the right to lodge a complaint with the Data Protection Commission if you believe your data has been processed unlawfully.
- Cookies
Our website uses cookies to ensure proper functionality and to analyse website usage. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
Further details can be provided in a separate Cookie Policy if required.
- Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.
- Email Communications
If you receive any email from us at Sunstream Energy Ltd., it may contain personal data that you have provided through an enquiry, quotation request, project communication, or ongoing client relationship. We process this information solely to respond to your query, provide services, manage your project, or meet our legal obligations.
Emails are stored securely, and access is limited to team members who require it to perform their role. Any personal data contained in email correspondence is handled in accordance with this Privacy Policy, including our retention, security, and data‑sharing practices.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. The most current version will always be available on our website, with the revision date shown at the top of this page.
Summary of Privacy Notice (for Email & Forms) If you receive any email from us or submit information through our website or contact forms, we may process the personal data you provide — such as your name, contact details, address or site information, and any details included in your correspondence. We use this information only to respond to enquiries, provide quotations, deliver services, manage client relationships, and comply with legal or regulatory obligations.
We do not sell personal data. We may share information only where necessary to deliver services, comply with the law, or work with trusted service providers who are contractually required to protect your data.
Personal data is retained only for as long as necessary for the purposes for which it was collected. You have the right to access, correct, delete, restrict, or object to the processing of your personal data, and to withdraw consent where applicable. You may also lodge a complaint with the Data Protection Commission.
For full details on how we handle personal data, please refer to our complete Privacy Policy at sunstreamenergy.ie or contact us using the details on our website.
Email Disclaimer If you receive any email from us at Sunstream Energy Ltd., please note that the contents of the message — including any attachments — are confidential and intended solely for the individual or organisation named as the recipient. If you are not the intended recipient, or you are not responsible for delivering this email to the intended recipient, you are not authorised to read, copy, store, distribute, or act upon any part of this communication.
If you have received the email in error, please notify us by replying to the message and then delete it from your system. We appreciate your cooperation.
For information on how we handle personal data and your rights under data protection law, please see the full policy above.
