Privacy Policy

Last Updated: 20/11/2024

Welcome to Sunstream Energy (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or interact with our services.

By using our website, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, please contact us at hello@sunstreamenergy.ie.

1. What Data We Collect

Personal Information: Name, phone number, Eircode, and email address (collected through our contact forms).
Analytics Data: Information about your interactions with our website, such as page visits, IP addresses, and browsing behavior, collected via Google Analytics 4.

We do not collect or store payment information.

2. How We Use Your Data

We process your personal data for the following purposes:

To respond to inquiries and provide customer support.
To improve our website, services, and user experience using aggregated analytics data.

3. How We Share Your Data

We may share your data with the following third parties:

Google Analytics 4: For website analytics and performance monitoring.

Your personal information is not sold or shared with other third parties for marketing purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and collect analytics data. For more information on how Google Analytics collects and processes data, visit Google’s Privacy Policy.

You can manage or disable cookies through your browser settings.

5. How We Protect Your Data

We take data protection seriously and implement the following measures to safeguard your personal information:

Secure servers with restricted access.
SSL (Secure Socket Layer) encryption to protect data transmitted through our website.

6. Your Rights

As an Ireland-based user under GDPR, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Rectification: Request corrections to inaccurate or incomplete data.
Erasure: Request the deletion of your data (also known as the “right to be forgotten”).
Restriction: Request a restriction on the processing of your data.
Data Portability: Request a copy of your data in a machine-readable format.
Withdraw Consent: Withdraw your consent for data processing at any time.

To exercise your rights, please contact us at hello@sunstreamenergy.ie.

7. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date at the top will reflect any revisions. We encourage you to review this policy periodically.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sunstream Energy
Newtown Hill
Tramore
Co. Waterford
hello@sunstreamenergy.ie
+353 (51) 330 386
https://sunstreamenergy.ie/